Question 1

What countries do you support?

Accepted Answer

fvi-sms provides service across 190+ countries including USA, Canada, Mexico, UK, Australia, Brazil, and India. See the pricing page for current availability.

Question 2

How fast is setup?

Accepted Answer

Setup takes 15 minutes to 24 hours depending on the chosen package (Standard, Enterprise, or FSAMA). Post-setup, users receive private group access and a 1-on-1 walkthrough.

Question 3

What payment methods do you accept?

Accepted Answer

Cryptocurrency is accepted as the primary payment method for anonymous transactions. Reputable escrow services are also accepted. All pricing is quoted in USD equivalent.

Question 4

What does self-managed mean?

Accepted Answer

Self-managed means the provider has zero access or control over the call center account. The customer has full operational autonomy over SIP trunking, sender ID management, and team configuration.

Question 5

What is the refund policy?

Accepted Answer

An 80% money-back guarantee is offered within 24 hours of purchase for both Standard and Enterprise plans.

Question 6

Can I integrate with existing systems?

Accepted Answer

Yes. Webhook integrations, API access, and Excel integration for auto-dialing are available. The platform supports SIP trunking and connections to existing infrastructure.

Question 7

What makes your service different from competitors?

Accepted Answer

Zero-skip delivery guarantee, self-managed enterprise control, crypto-only settlement, 190+ country coverage, and 24/7 support distinguish fvi-sms from traditional CPaaS providers.

Question 8

How do I get support?

Accepted Answer

Private group access and 1-on-1 training is provided after setup. Support is available via Telegram at @FviOps for technical questions and @FviBackup for backup operations.

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