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Voice, SMS, and Infrastructure

A self-managed stack: routing, delivery, compliance, and live operations in one control plane.

2-Way SMS Gateway

Zero-skip delivery guarantee across 190+ countries. Full-duplex keyword routing with real-time status tracking — Delivered, Replied, Rejected, Errored — all visible from your dashboard.

Route IDTypeStatusThroughput
route_0a1b2cDedicatedActive450 msg/s
route_3d4e5fSharedActive220 msg/s
route_6g7h8iDedicatedProvisioning--

Fvi-SiP Cloud Call Center

SIP-based cloud telephony with agent accounts (FAA), manager oversight (FAMA), and self-managed enterprise control (FSAMA). Auto-dialing, call recording, and live monitoring built in.

Agents Online12/20
Calls Queued7/15
Avg Wait18s

Agent Monitoring Hub

Track agent status in real time — Working, Rest, Online. Upload Excel task files with up to 10 columns, manage permissions, and review call recordings with transcription.

Sarah Mitchell2m ago

Confirming my appointment for Thursday at...

James Orteganow

Active call — Duration: 4:32

Priya Sharma8m ago

Can I reschedule to next week?

Self-Managed Enterprise

Full control at the FSAMA tier. Provider has zero access to your call center account. SIP trunking, sender ID management, and crypto billing for complete operational autonomy.

SIP TrunkingActive
Self-Managed AccountVerified
Crypto BillingEnabled

Webhook Engine

Real-time event delivery with configurable retry logic, signature verification, and payload inspection for every message and call event.

{
  "event": "sms.reply",
  "timestamp": "2025-03-15T14:32:01Z",
  "data": {
    "msg_id": "msg_9x8k2f",
    "from": "+12025551234",
    "body": "Yes, confirmed",
    "route_id": "route_0a1b2c"
  }
}

Real-Time Infrastructure Metrics

Live telemetry from the Fvi network — messages, calls, and queue state as they happen.

Messages Today

2.4M

msg/day+12.3%

Active Calls

8,421

concurrent+3.1%

Countries

190+

global coverage6 continents

Platform Uptime

99.997

%30d
Daily Message Volume
Last 7 days (millions)
1.8M
Mon
2.1M
Tue
2.4M
Wed
2.2M
Thu
2.6M
Fri
1.4M
Sat
1.1M
Sun
LIVE QUEUE STATE
QueueChannelWaitingAvg WaitStatus
Sales Inbound
Voice
422sActive
Support Tier 1
Voice
745sActive
SMS Replies
SMS
128sActive
Onboarding
Voice
0--Idle
Escalations
Voice
218sDraining